Technical Support

Technical SupportAt Workspace Technology, we understand how critical it is for your equipment to be online and accessible 24/7.

Our onsite Engineers are fully trained ensuring a high level of specialist technical knowledge is available. Our Technical Support Centre (TSC) is operational 24/7 so you have access to a qualified, trained Engineer acting as your ‘hands and eyes’ at any time.

SMS and email alerts provide real-time reporting and our onsite Engineers are able to offer ‘intelligent hands’ for your equipment providing;

  • Part Swapping
  • Fault Diagnostics
  • Backup Services
  • Server Installation and Racking.

Colocation of your servers is made easy by Workspace Technology. We provide options for remote power management via a web interface which lets you stay in full control and reboot your server whenever necessary.

Our facility is fully managed by our team of experts, available 24 hours a day to keep things running smoothly and providing you with complete peace of mind.