Technical Support
At Workspace Technology, we understand how critical it is for your equipment to be online and accessible 24/7.
Our onsite Engineers are fully trained ensuring a high level of specialist technical knowledge is available. Our Technical Support Centre (TSC) is operational 24/7 so you have access to a qualified, trained Engineer acting as your ‘hands and eyes’ at any time.
SMS and email alerts provide real-time reporting and our onsite Engineers are able to offer ‘intelligent hands’ for your equipment providing;
- Part Swapping
- Fault Diagnostics
- Backup Services
- Server Installation and Racking.
Colocation of your servers is made easy by Workspace Technology. We provide options for remote power management via a web interface which lets you stay in full control and reboot your server whenever necessary.
Our facility is fully managed by our team of experts, available 24 hours a day to keep things running smoothly and providing you with complete peace of mind.